Website Management
Predictable monthly retainers that keep your website updated, secure, backed up, and monitored, on any platform, including custom PHP/CodeIgniter applications.
AI operations
Production-Safe AI Management
Everyone ships AI features. Almost nobody maintains them. This is the retainer that watches answer quality, token spend, and model changes so your assistant stays accurate after launch day.
TL;DR
Production-Safe AI Management is ongoing operations for AI features: answer-quality monitoring, hallucination spot-checks, token budget reports, content re-indexing, and prompt or model updates as APIs evolve. It ships as the AI Operations tier of our management retainers, from $497/month, and it is mandatory on every AI assistant we build.
What breaks in an unmonitored AI feature?
Four things, quietly. Answers drift as your content diverges from the index; models get deprecated and behavior shifts under you; token costs creep with traffic; and edge-case hallucinations accumulate where nobody's testing. None announces itself; users just stop trusting the widget.
What does the service actually do, month to month?
Scheduled answer-quality runs against a wrong-answer test suite, hallucination spot-checks on live transcripts, a token spend report with anomalies flagged, re-indexing on content changes, and prompt or model migrations when providers change APIs. It is ops discipline applied to a new kind of system, from the team that also runs your website on the Website Management page.
Why production-safe as a standard?
Because we don't ship unmonitored AI, as policy. Every assistant we build carries this retainer from day one, on the knowledge base page. The alternative, a chat toy that confidently misquotes your refund policy, costs more than the retainer in one bad month.
Where to go next
AI Knowledge Bases
Grounded AI assistants built from your actual content, tested against wrong answers, capped with a token budget, and monitored in production.
Going deeper
Production-safe AI questions
What is production-safe AI management?
Ongoing operations for AI features in production: quality monitoring, hallucination checks, cost reporting, re-indexing, and model updates. Maintenance, but for the part of your site that talks.
Why can't my regular developer do this?
They can, if they build the test suites, watch the provider changelogs, and check transcripts monthly. Most don't, not from laziness but because it's a new discipline with no established runbook. It's our runbook.
How much does it cost?
From $497/month as the AI Operations retainer tier. It includes the full Growth tier underneath, so it replaces, not stacks on, a standard retainer.
We built our chatbot elsewhere. Can you take it over?
Usually, yes. We audit the build first ($795), wrap it in a test suite, and take it from there. Some builds are unsalvageable, and the audit will say so before you commit to anything.
What's a token budget and why does it matter?
The hard cap on what your AI feature can spend per period. Without one, a traffic spike or a scraping bot turns into an invoice. Every assistant we manage has one; yours should too.
